Technology

 

we provide our clients the best call center technologies available, and make sure all our services are continually sustained at highest of quality levels.

we pride ourselves on remaining ahead of the competition. With our state of the art infrastructure and redudancy systems in place, our call center facilities, both offshore and onshore, remain reliable, dependable, with uptime guarantee.


Our Sip System is running on a 500 meg per second with redundant connections.

Get a toll free number within minutes at $9.95 per month and .02 cents per minute.
*+ Tax and fees

Be up and running within minutes with your existing numbers

Save on your toll free usage and point directly into our PBX System.
*setup time required

Like with any business, we understand the importance of uptime. Our state of the art infrastructure and backup systems guarantee your customers can reach us by phone, email, or chat 24/7 365 days a year.

With power and internet redundancies in place, our call centers are reliable, and remove any issues caused by third party vendors.

At GlobalLink BPO, we pride ourselves on providing live, daily, weekly, and monthly reporting tailor fit to our clients needs. Our internal database and dialer system allow you to pull trending reporting and hourly volume, from both an offer standpoint and agent by agent level.

We know the value of communication, and with our extensive campaign reporting capability, you can see campaign objectives, goals, and statistics, while we work to keep them within your predetermined guidelines.

Interested on how we can fullfill and surpass your customer service needs and expectations? Contact Us

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